Contact

Email:

You can reach out to tracieannekiernan@gmail.com 

If you are a member or have a question related to a download product you purchased, please state that in the email OR use the “messaging feature” upon logging in here. If you forgot your password, you can reset it here

 

FAQ:

I’m new to painting, where do I start?

Welcome! My website is designed for beginners to learn on their own time and at their own pace. You can see my recommended supply list here. I also have a beginner resource library here. Most people simply pick a tutorial from my gallery of over 100 free tutorials and just dive right in! Each tutorial has the materials list, almost all have a video and picture/ written steps. 

 

Can I sell or gift my finished painting?

Yes! Your finished painting is your painting! Feel free to sell it, gift it, display it, sign your own name on it, etc.! If you are selling online, you can cite: “Tutorial by Tracie Kiernan” or “Inspired from tutorial on www.stepbysteppainting.net”. If you are teaching or teaching for profit, read further… 

 

Can I create a YouTube video of your tutorial or Do A Free Facebook Live for my audience?

The short answer is no. The long answer: I consider this “commercial use” because you are either monetizing this on YouTube and/or claiming my artwork as your own and building an audience with my art. Please do not recreate my tutorial for this purpose even if you are doing this for free. Please read further about how to obtain commercial rights. 

 

Can I have a DIY paint party or DIY paint zoom party?

You can host your own DIY private paint party using my tutorials. If you are a business that profits from the tutorials, please join my small business membership or purchase a single license for the painting your are profiting from.  Using my tutorial for your Paid event without purchasing commercial rights goes against my copyright policy. 

 

How can I reach out to you about using your art for my paint party business?

For paint party business inquiries, please use email: tracieannekiernan@gmail.com.  You can also go directly to sign up for the monthly subscription through my membership OR I also have a commercial single use license you can buy in my downloads shop.

 

I am a non-profit, volunteer, community worker, school teacher, etc. can I use your tutorials for my students and/or event?

I am okay with you using my tutorials for this purpose. Please give credit to the website when doing so, especially if you are advertising online and on social media. Taking credit for the tutorial goes against my copyright policy regardless if you are doing this for free or for paid. You can tag @tracie_kiernan_art on Instagram or @Step By Step Painting With Tracie Kiernan on Facebook. If you would like access to PDF files and you are a non-profit you can join our “Club Membership” which gives you access to downloadable/ printable tutorials. 

 

I am a blogger and want to link to your tutorial or do a roundup post with some of your artwork?

That is fine! Just make sure you are linking to my website in your post especially if you are using photos taken from my website and embedding them in your post. 

 

Can you host online paint parties for my live event? 

That is not a service I currently offer. My website is designed to be an on-demand service where you can locate the tutorial and do it on your own time and at your own pace 🙂 You can use my videos and tutorials for a DIY event, however, I do not offer live instructor services at this time. 

 

I have another special circumstance I want to use your tutorial for, how can I ask you?

Please email: tracieannekiernan@gmail.com with your circumstance. 

 

I have a question about membership or a PDF product I purchased…

Please email: tracieannekiernan@gmail.com with that question or use the messaging feature after logging into your account. Let me know if you are a member or what product you purchased so I can quickly look up your account and address your question 🙂 

 

Do you take requests?

I like to hear your requests! However, because I get such a large volume of requests, I can never guarantee if or when a request can be fulfilled.